FAQ

Dear users of UNETA applications, we have created this section especially for you, so you can always find the answers to the most popular questions here. If you can't find a solution among articles in FAQ, you should contact us by e-mail: support@uneta.ua, and please be assured that our qualified support team will help you with your issue.

GMusic (download playlists to play offline)
Dear Customer, Please read the instruction on how to download playlists to play them in offline mode: You should click on the track and th...
Tue, 23 Aug, 2016 at 6:53 AM
How to use Unzip
Good day! We are glad to meet you as a user of Uneta products. :) Be sure that you'll get the best support whenever you need it. You'll be t...
Tue, 17 Jan, 2017 at 5:45 AM
UnZip opens up all files by default. How to change?
There are 3 ways to change this:   1st way You need to right-click on the desired file open the settings by using the button «Change» to chang...
Sat, 12 Mar, 2016 at 11:10 AM
UnZip - problem with packing/unpacking files.
Every time you have any difficulties in packing/unpacking files, you need to contact our support. There can be errors with files, that's why th...
Thu, 25 Aug, 2016 at 8:41 AM
Random crashes of songs in GMusic VIP
Dear user, when during playing your songs randomly crash, we offer you to do these steps: 1) If the music suddenly crashes, roll the applicati...
Thu, 25 Aug, 2016 at 8:44 AM
GMusic VIP doesn't work (error message)
Dear users, when you see an error message as shown on the screenshot below please inform us with detailed information and do ...
Thu, 25 Aug, 2016 at 8:44 AM
Cameras don't work in IP Cameras Online
Hello, In such using situations, where some cameras are not working, please contact our support with more information.  Could you send us scre...
Thu, 25 Aug, 2016 at 8:47 AM
Crash on Windows 10 - GMusic, GMusic VIP applications
Dear Users, many people have reported issues with crashing the apps sinse Update in Windows 10. Please don't hurry to put us a low rating, our t...
Tue, 23 Aug, 2016 at 5:53 AM
Can't log in GMusic/GMusic VIP
Dear Users, if you have difficulties with log in GMusic / GMusic VIP applications (exactly as at the screenshot below). You need to ...
Tue, 23 Aug, 2016 at 6:14 AM
I have no access to some sections in GMusic
Dear User! When you see such text (as at the screenshot) in some sections of the app, it means that you have a standard account of Google Mu...
Thu, 25 Aug, 2016 at 8:47 AM